Citizen's Charter 4-Our commitments

To act fairly and reasonably in all dealings with the customers in matters of

  • Providing minimum banking facility of receipt and payment of cash/ cheques at the banks' counters. Basic banking services are provided in the no-frill accounts.
  • Meet the commitments and standards in the Charter for the products and services offered and in the procedure and practices followed.
  • Ensuring that products and services meet relevant laws and regulations in letter and spirit.
  • Ensuring dealings with the customers rest on ethical principles of integrity and transparency.
  • Operating a secure and reliable banking and payment system.
  • To deal quickly and sympathetically with customer grievances arising due to errors, delays in handling of customer related issues or on account of problems arising due to technological failure.

Services :

Remittance facility to the customers by transfer through RTGS/NEFT/EFT/ Issuance of Demand Drafts, Banker's cheques, etc.

  • Payment services with regard to pension.
  • Collection of cheques,
  • Safe custody services, safe deposit locker facility
  • Banking services related to Government transactions.
  • Indian currency notes exchange facility.
  • Settlement of claim cases in deceased accounts.
  • Internet Banking Services
  • Rewarded


    Earn reward points on transactions made at POS and e-commerce outlets

  • Book your locker

    Book your locker

    Deposit lockers are available to keep your valuables in a stringent and safe environment

  • Financial Advice?

    Financial Advice?

    Connect to our financial advisors to seek assistance and meet set financial goals.

  • ATM & Branch Network

    ATM & Branch Network

    Find PNB Branches and ATMs in proximity to your location.