Providing all banking facilities at a single platform.
Give a missed call from registered Mobile Number to following numbers and get the Account Balance through SMS:
PNB: Toll free number 1800 180 2223 and tolled number 0120-2303090
Yes, for other rural household requirements such as education, consumable items, medical expenses, etc. up to 25% of the limit or Rs.25,000/- whichever is lower
Yes, but within the same district whereas the illiterate cardholders will avail the facility from the issuing branch only
Yes, if you withdraw cash from the branch other than the issuing branch a commission @2% is charged and the same is deducted from the cash withdrawn.
You should approach the issuing branch one month before the expiry of the card with a written request for the same.
For limits up to Rs. 2,00,000/-, the margin requirements are nil. For limits above Rs.200,000/- up to Rs. 3,00,000/-, margin requirement is 10%.
Inform the card issuing branch by quickest means and a new card is re-issued on payment of nominal charges of Rs.200/-.
The limit is worked out on the basis of your total income from farm as well as non-farm activities, extent of land holding, acreage and average yield of crops grown, price realisations etc
Aggregate credits into the account during the 12/18 months period as the case may be, should at least be equal to the maximum outstanding in the account. The cardholder will also have to maintain his/her cash credit account in credit balance for at least one week once a year. However, the consumption loan portion shall be adjusted within a period of three years. All the repayments/deposits by the cardholder shall be made at the card-issuing branch only
Account can be opened by individuals, sole proprietorship concerns, partnership firms, associations, trusts, limited companies etc. Minors are not eligible.
Account can be opened with a minimum deposit of Rs.10,000/- for any period from 6 months to 120 months.
Yes, Overdraft against the deposit is available instantly and automatically. A chequebook is issued at the time of accepting the deposit.
Interest on deposit is paid on quarterly compounding basis at term deposit rates.
NEFT stands for `National Electronic Funds Transfer`. NEFT system is a nation wide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch.
The fund transfer takes place within the same day if it within the cut-off time and the next working day if it is beyond the cut-off time prescribed. It is a batch settlement mode.
No. As on September 2010, little over 70,000 branches / offices of 99 banks in the country (out of around 80,000 bank branches) are NEFT enabled. List of Punjab National Bank Branches, which are offering this service can be found on our website at www.pnbindiin
Individuals, firms or corporates maintaining accounts with a bank branch can transfer funds using NEFT. Even such individuals, firms or corporates who do not have a bank account (walk-in customers) can also deposit cash at the NEFT enabled branch with instructions to transfer funds using NEFT. Such customers have to furnish full details including complete address, telephone number, etc. NEFT, thus, facilitates originators or remitters to initiate funds transfer transactions even without the need for having a bank account.
Individuals, firms or corporates maintaining accounts with a bank branch can receive funds through the NEFT system. It is, therefore, necessary for the beneficiary to have an account with the NEFT enabled destination bank branch in the country.
Minimum – No limit
Maximum – Rs. 500.00 lacs
Presently, NEFT operates in hourly batches - there are twelve settlements from 8 am to 7 pm on week days and six settlements from 8 am to 1 pm on Saturdays.
NEFT-Online for Retail Internet Banking Customers – Below Rs.2 lac as Maximum amount limit per transaction within the overall per day funds transfer limit of Rs.15 lac.
NEFT-Online & BULK-NEFT for Corporate Internet Banking Customers – no maximum amount limit per transaction but within the authorized / defined limits of the corporate internet banking user.
Step-1: The remitter fills in the NEFT Application from giving the particulars of the beneficiary (like, name of the beneficiary, name of the bank branch where the beneficiary has an account, IFSC of the beneficiary bank branch, account type and account number) and authorizes the branch to remit the specified amount to the beneficiary by raising a debit to the remitter`s account. Customers enjoying net banking facility offered by our bank can initiate the funds transfer request online. Walk-in customers will, however, have to give their contact details (complete address and telephone number, etc.) to the branch. This will help the branch to refund the money to the customer in case credit could not be afforded to the beneficiary`s bank account or the transaction is rejected / returned for any reason. NEFT has a provision to send SMS/E-mail regarding confirmation of credit of beneficiary`s account.
Step-2: The remitting branch prepares a Structure Financial Messaging Solution (SFMS) message and sends it to its Service Centre for NEFT.
Step-3: The Service centre forwards the same to the local RBI (National Clearing Cell, Mumbai) to be included for the next available settlement.
Step-4: The RBI at the clearing Centre sorts the transactions bank-wise and prepares accounting entries of net debit or credit for passing on to the banks participating in the system. Thereafter, bank-wise remittance messages are forwarded to banks through their service centre for NEFT.
Step-5: The receiving banks process the inward remittance messages received from RBI and effect the credit to the beneficiary accounts.
IFSC or Indian Financial System Code is an alpha-numeric code that uniquely identifies a bank-branch participating in the NEFT system. This is a 11 digit code with the first 4 alpha characters representing the bank code, 5th character is 0 (zero) and the last 6 numeric characters representing the branch code.
RBI had since advised all the banks to print IFSC on cheques leaves issued to their customers. IFSC code of Punjab National Bank branches can be found on our website. IFSCs is available on the website of Reserve Bank of India at http://www.rbi.org.in/scripts/neft.aspx
The beneficiary can expect to get credit for the first ten batches on week days (i.e., transactions from 8 am to 5 pm) and the first five batches on Saturdays (i.e., transactions from 8 am to 12 noon) on the same day. For transactions settled in the last two batches on week days (i.e., transactions settled in the 6 and 7 pm batches) and the last batch on Saturdays (i.e., transactions handled in the 1 pm batch) beneficiaries can expect to get credit either on the same day or on the next working day morning.
In case of non-credit or delay in credit to the beneficiary account, the NEFT Customer Facilitation Centre (CFC) of the bank and Help Desk of the bank can be contacted .Details of NEFT Customer Facilitation Centres of our bank is available on the websites of our banks and detail of help desk are as under:
The user can contact the nearest Branch and/or approach NEFT Help Desk as under:-
Punjab National Bank
RTGS – NEFT Cell
First Floor, PNB House
Sir P M Road, Fort
Mumbai - 400 001
If the issue is not resolved satisfactorily, the NEFT Help Desk (or Customer Facilitation Centre of Reserve Bank of India) at National Clearing Cell, Reserve Bank of India, Mumbai may be contacted through e-mail at nefthelpdeskncc[at]rbi[dot]org[dot]in or by addressing correspondence to the General Manager, Reserve Bank of India, National Clearing Centre, First Floor, Free Press House, Nariman Point, Mumbai – 400 021.
Yes. NEFT can be used to transfer funds from or to NRE and NRO accounts in the country. This, however, is subject to the adherence of the provisions of the Foreign Exchange Management Act, 2000 (FEMA).
No. The NEFT system can be used only for remitting Indian Rupees between the participating bank branches within the country.
No. However, a facility is available to send outward remittances to Nepal under the Indo-Nepal Remittance Facility Scheme.
No. NEFT is a credit-push system i.e., transactions can be originated only to transfer funds to a beneficiary.
Yes. In case of successful credit to the beneficiary`s account, the bank which had originated the transaction is expected to send a confirmation to the originating customer (through SMS or e-mail) advising of the credit as also mentioning the date and time of credit. For the purpose, remitters need to provide their mobile number / e-mail-id to the branch at the time of originating the transaction.
Yes, the remitting customer gets back the money if it is not credited to the beneficiary account
Yes, the remitter can track the NEFT transaction through the originating bank branch. It is possible for the originating bank branch to keep track and be aware of the status of the NEFT transaction at all times.
Following are the pre-requisites for putting through a funds transfer transaction using NEFT:
A Debit Card provides access to ATMs for cash withdrawals, balance enquiries and mini statement from your savings / current accounts. You can also transfer funds through ATM to your own /other PNB accounts, make PoS payments and do online transactions.
PIN is a unique 4 digit number that allows you to access your account through Debit Card at ATMs.
For safety, your PIN should always be kept completely confidential and your card too should remain in your possession and not to be handed over to anyone else. Please do not write PIN on the Back of the Debit card nor Keep Debit Card along with PIN.
Debit card can be obtained from home branch of PNB by filling a Debit Card application form. In case of Non-Personalized card (without name) the card would be issued instantly. In case of Personalized card (with name) the card would be issued in 7-8 working days.
You should contact the Branch / call center to enquire about the status of your request. In case you do not get a satisfactory reply, please contact Debit Card Cell through email at debitcard[at]pnb[dot]co[dot]in.
You may generate OTP for Green PIN by sending DCPIN to 5607040/ 9264092640.The 6-digit OTP received in response to this SMS, which is valid for 72 hours, may be used in ATM, Internet Banking or PNB One to set the ATM PIN.
Insert your Debit card in ATM and follow the instructions displayed on the screen. On POS you need to swipe the card after verifying the amount and enter 4 digit PIN to validate the transaction. This card can also be used for online transactions wherein the transactions are validated through OTP sent to registered mobile number.
PNB Debit Card is valid for seven years and the same is printed on the card as well.
CASH WITHDRAW LIMIT PER DAY
CASH WITHDRAW LIMIT PER TRANSACTION
ECOM/POS CONSOLIDATED LIMIT PER DAY
*Only at PNB ATM’s.
In case of loss/theft of card, the Cardholder shall immediately Block/Hotlist his /her card to avoid any misuse for safety reason through following channels:
By calling call center representative at 24 hours toll free helpline numbers 1800 180 2222, 1800 103 2222 or through paid helpline number 0120-2490000.
By sending SMS (HOT Card Number) e.g. HOT 5126520000000013 to 5607040 from your registered mobile number.
By logging in to PNB Internet Banking Services and going to Value Added Services -> Emergency Services -> Debit Card Hotlisting
By logging into PNB One and going to the option Debit Card -> Hotlist Debit Card
Different variant of PNB Debit Cards are having different Issuance and Annual Maintenance Charges.
For use of Bank’s own ATMs located in Metro and Non-Metro Areas
5 Transactions / Month
After Free Transactions
Rs. 10/- plus applicable taxes Transactions
For use of other Bank’s ATMs located in Metro and Non-Metro Areas
Free Financial and Non-financial Transactions
3 Transactions / Month
After Free Financial Transactions
Rs. 21/- plus applicable taxes per Transactions
After Free Non-financial Transactions
Rs. 9/- plus applicable taxes per Transactions
Duplicate Debit Card can be issued in lieu of Lost/ Damaged Card at the cost of Rs.150/-.
Debit Card once hotlisted/ blocked cannot be re-activated. You can make a request for a fresh card.
If at any time you feel that the PIN has been inadvertently or otherwise divulged to any one, you should change the same through any PNB ATM or Internet Banking or PNB One immediately.
PIN can be changed any number of times.
Maximum of 3 accounts held in the same name and same capacity can be linked to a Debit card
On the back of Debit card there are 7 digits out of which the last 3 digits are the card CVV no. This number can be used only for ecommerce transaction.
Please note that this CVV number is an important value in the card as any person can misuse the card over the internet if he is aware of this value besides other information (like card no., name and Expiry date) without having actual possession of the card. You should remember the CVV number mentioned on the reverse of the Debit card and hide this number by blackening it out to avoid its misuse.
Any card holder can get 2 more Debit cards in the name of his/ her spouse and dependent parents and children not below 18 years old. Debit card will be linked to the cardholder`s main account.
As per RBI Card Security Guidelines, Newly issued cards are by default enabled for Cash Withdrawal and PoS Transactions only. Services like Online/Contactless and International may be enabled using ATMs, Internet Banking or PNB One, based on requirement.
You may enable / disable the usage of channels namely, ATM, PoS, Ecommerce, International or Contactless feature using ATMs, Internet Banking or PNB One, based on requirement.
You may turn OFF/ turn ON the Debit Card using Internet Banking, SMS Banking or PNB One.
There are many offers available from time-to-time on usage of Debit Cards in PoS outlets and online payments. Click here for more details.
Insurance claim is available only on premium (Platinum/ Select) variants of Rupay debit cards and PMJDY Debit Cards.
Automated Teller Machine is a computerized machine that provides the facility of Card Cash withdrawal & Cardless Cash Withdrawal along with Non-financial transaction such as Balance Inquiry, Mini Statement, Debit Card Pin Change, Fund Transfer within Bank & Lead generation without the need of actually visiting a bank branch.
The ATM cards/debit cards, credit cards and prepaid cards (that permit cash withdrawal) can be used at ATMs for various transactions. However, Bank has also implemented the Cardless cash withdrawal on ATM for Bank’s Own customers.
In addition to cash dispensing, ATM may have many services / facilities such as:
For transacting at an ATM, the customer inserts his/her card in the ATM and enter ATM PIN.
PNB Card Holders can avail the Cardless Withdrawal Facility subject to that they have availed the internet/mobile Banking facility for generation of reference number, which shall be used for Cardless cash withdrawal from ATM & BNA (Bulk Note Acceptor)/CAA (Cash Acceptor Cum ATM).
In Case of Card stuck in ATM/BNA, Customer may contact the ATM Owner, whose contact detail is displayed at each ATM/BNA site.
3 Financial / Non-Financial Transactions in Metro and 5 Financial / Non-Financial Transactions in Non-Metro ATMs/BNAs of other Banks are free. Beyond free transaction, Rs. 21/- (exclusive taxes) per Financial transaction and Rs. 10/-(exclusive taxes) per Non- Financial Transactions will be charged for using other Banks ATMs.
The customer may lodge a complaint with the Card Issuing Bank. This process is applicable even if the transaction was carried out at other Bank’s ATM/BNA.
As per the RBI instructions, Banks may re-credit such wrongly debited amounts within a maximum period of 5 working days.
Yes, Banks shall have to pay customers Rs 100/- per day for any delay beyond 5 working days. This shall have to be credited to the account of the customer without any claim being made by the customer.
For all such complaints customer may lodge a complaint with the local Banking Ombudsman if the bank does not respond.
Yes, PNB cardholder can withdraw up to a maximum of Rs. 20000/- can be withdrawn in a single transaction within the overall limit of the card on PNB ATMs. For cash withdrawals at other bank ATMs, up to maximum of Rs 10,000/- can be withdrawn in a single transaction within the overall limit of the card.
Customers should observe following Do’s and Don’ts to keep their transaction safe and secure at ATM/BNA:
Please note that our Bank officials will never ask for card details or PIN over telephone / email. So, do not respond to any calls/phishing mails from people indicating that they represent our Bank.
All types of pensioners drawing pension through our branches are eligible to get Personal Loan to Pensioners.
The Purpose to get Pensioners Loan is to meet personal needs including medical expenses.
Minimum and maximum loan amount is Rs. 25000/- and Rs. 10.00 lac respectively.
However, for Pensioners who are upto the age of 70 years: Max. 18 times of net monthly Pension (NMP) (20 times in case of Defence Pensioners) OR Rs. 3.00 lacs, whichever is lower.
For Pensioners who are above 70 years and upto the age of 75 years: Max. 18 times of NMP (20 times in case of Defence Pensioners) OR Rs. 7.50 lacs, whichever is lower.
For Pensioners who are above 75 years of age: Max. 12 times of NMP or Rs. 5.00 lacs/- whichever is lower.
Nil. One can avail full amount of loan from our Bank.
It is linked with MCLR and subject to change from time to time. Presently, i.e., MCLR+2.60%, with type of facility, i.e., Demand Loan, Term Loan or Over draft.
Loan along with interest is to be repaid in maximum 60 equal monthly installments. However, In respect of pensioners above the age of 75 years, repayment period shall be of maximum 24 months.
No upfront fee required. However, Rs. Rs. 500+ GST as documentation charges.
The loan can be availed more than once only after adjustment of earlier loan
A person who is availing or intends to avail housing loan facility for the purpose of purchase/ construction/ repair/ renovation is eligible to avail OD limit under the scheme. Take over cases are also eligible under the scheme.
No, the Overdraft Facility for personal use is not sanctioned to the borrowers, who have availed / is availing loan for purchase of plot, construction on which is yet to be completed.
In such a case the person is not eligible for the OD facility.
Minimum limit is Rs.50000/- and maximum limit is Rs.25.00 lac. 80% of current realizable value of housing property if the loan amount* (existing exposure of Housing loan + proposed OD limit) is upto Rs.75 lac. OR 75% of current realizable value of housing property if the loan amount* (existing exposure of Housing loan + proposed OD limit) is above Rs.75 lac.
The OD limit is for personal use without subject to any end use verification and it is not mandatory to use the same for Housing purpose.
NIL. Only extension of charge/Creation of charge on the existing Mortgaged Immovable Property/IP to be Mortgaged shall be done. However, extent of OD Limit/loan shall, however, is subject to current realizable value of the housing property, such that 25% margin is always maintained (i.e. LTV ratio of 75%), viz. the overdraft limit proposed to be sanctioned and the current outstanding in the Housing Loan a/c /Housing loan amount sanctioned shall be restricted to an amount so that 25% margin is always maintained, subject to the maximum ceiling as prescribed above and repaying capacity.
Overdraft facility is allowed on the basis of repaying capacity which should be such that take home salary should not be less than 40% of net salary after servicing of interest, in case of salaried borrowers plus all the EMIs including the EMI on Housing Loan. In case of other than salaried borrowers, income should be sufficient to service the interest component plus all the EMIs including the EMI on Housing Loan.
Income of co-borrowers/joint-borrowers/likely rental income/rental income taken into account while ascertaining the repaying capacity at the time of sanctioning of Housing Loan is also considered to ensure that borrower has the capacity to service the interest component on the overdraft facility.
ROI under the scheme is Presently, MCLR+0.60%.
Borrowers to ensure monthly servicing of interest component on the overdraft facility sanctioned. In case the interest is not serviced consecutively for two months, Bank may consider recalling the loan.
Your loan can get it sanctioned in 3 to 7 working days after completion of all the desired formalities by you.
Yes, the overdraft facility is allowed to continue /renewed even after adjustment of Housing Loan a/c in full.
Processing Fee is NIL . However, Documentation Charges of - Rs.450/- (Excluding of S.T.) are required to be paid
All other out of pocket charges viz. CIBIL, Advocate fee, Valuation charges, Central Registry etc., if applicable.
If a person is applying for a fresh loan, documents required for applying for Housing loan are sufficient to cover the OD facility also. However, in case of existing housing loan accounts, a simple request letter for sanction of the Overdraft limit and acceptance of offer letter containing terms and conditions is sufficient.
* conditions apply
You can get Personal Loan to meet all types of your personal needs.
To avail Personal Loan from us, following is the eligibility criteria
a) All permanent Military/ Para Military Personnel including officials of Military Station Headquarters, BSF, CRPF, CISF, ITBP
b) Confirmed/ permanent employees of Central/ State Govt/ PSUs and all reputed companies/ Institutions, who are drawing their salary through accounts maintained with our branches or these employees agree for `check-off facility` from their employer.
c) Professionally qualified Doctors viz. MBBS, BDS & above having annual income of Rs.4.00 lac & above
For All borrowers:
Rs. 4,00,000 or 20 times monthly net salary whichever is lower subject to minimum Net monthly salary as under:
Metro Centres : Rs.15000/-
Urban Centres : Rs.12500/-
Semi- Urban/ Rural Centres : Rs.10000/-
And Rs. 5,00,000/- or 20 times monthly net salary whichever is lower for those Salaried persons having completed service of 3 years in the present organization & drawing net monthly salary of not less than Rs.30,000/- p.m.
For employees drawing salary through our bank and completed 3 years of service in the present organization: Max. Rs.10 lac or 20 times of Net monthly salary for loan upto Rs.5 lac and 15 times of Net monthly salary for loan above Rs.5 lac and upto Rs.10 lac.
Subject to Minimum Net monthly salary as under:
Metro Centres : Rs.50000/-
Urban Centres : Rs.40000/-
Semi- Urban/ Rural Centres : Rs.30000/-
You have the option to avail the Personal Loan in the shape of Overdraft or Term Loan.
Personal loan limit would be determined by income and repayment capacity. Minimum amount of loan is Rs.50,000/- and maximum Rs.4,00,000/- OR 20 times monthly net salary, whichever is lower. Loan amount of Rs.5,00,000/- can be considered in case of salaried persons who have completed service of three years in the present organization and drawing net monthly salary of not less than Rs.30,000/- Max. Rs.10 lac or 20 times of Net monthly salary for loan upto Rs.5 lac and 15 times of Net monthly salary for loan above Rs.5 lac and upto Rs.10 lac.
You will need to furnish only the following documents:-
- Loan application Form, duly completed, with Passport size photograph
- Identify Proof with Unique Identification Number in case of Military/ Para Military Personnel
- Educational Qualification Proof
- Age Proof
- Proof of official address and residential address
- Income Proof
- Salaried: Latest Salary Slip and Form 16, duly authenticated by the employer
- Non – Salaried : IT returns for the last three financial years
- Any other document, which may be necessary as per the requirement of the case.
No collateral is required. However, you have to provide suitable guarantee acceptable to the Bank.
EMI stands for Equated Monthly Installments. This installment comprises both principal and interest components.
The loan is repayable in maximum 60 Equated Monthly Instalments (EMIs) OR remaining period of service, whichever is earlier. However, loan allowed to Army Jawans, other permanent employees of Military Station Headquarters and Para-Military Personall, is repayable in maximum 36 EMIs or remaining period of stay at the particular posting, whichever is lower.
Yes, you can prepay the loan partly or fully from your own identifiable sources, at any stage, without any prepayment penalty.
Processing charges are 1.80 per cent (exclusive of GST) of the loan amount, to be paid upfront.
There is total transparency with regard to the rate of interest and the fees charged by us.
We offer personal loans at the competitive rate of interest, with no tangible security;
We offer loans for tenor of 60 months, with the flexibility provided to reduce the tenor by prepaying the loan without any penalty
We provide finance for any personal need or requirement. The total amount of loan is determined on the basis of repaying capacity.
`Reverse mortgage` is a special type of loan that can be used by the senior citizens to convert the equity in their homes into cash. The money from reverse mortgage can provide seniors with the financial security they need to meet their different requirements and lead a decent life after retirement.
No, there is no income requirement to qualify for loan. The qualifying amount of loan depends on the realizable value self-acquired & self-occupied residential property, after maintaining margin of 20% with a ceiling of Rs 100 lac.
The loan is extended as regular fixed monthly annuity up to a max period of 20 years OR till the death of the last surviving spouse, whichever is earlier.
Yes, Lump-sum payment of loan under the Scheme can be permitted only for medical treatment of senior citizen borrower, his/her spouse and dependents, if any, subject to ceiling of Rs.15 lacs.
MCLR+2.60% p. (fixed) subject to re-set clause of five years.
The loan becomes due and payable six months (moratorium period) after death of last surviving spouse.
Yes, the borrower has the flexibility to prepay the principal amount together with accumulated interest/other charges, if any, at any point of time and repossess the property.
Further, the borrower has "Right of Rescission", as per which the customer/borrower gets 10 days` time to decide whether to avail the loan facility or cancel the transaction, after sanction of the loan, and get refund of the processing/upfront fee, already paid by him/her, from the Bank, in case he/she opts to cancel the transaction.