1. PNB Metlife India Insurance Company Limited.
For policy Servicing- Ask KHUSHI
PNB MetLife brings together the financial strength of a leading global life insurance provider, MetLife, Inc., and the credibility and reliability of PNB, one of India`s oldest and leading nationalized banks. The vast distribution reach of PNB together with the global insurance expertise and product range of MetLife makes PNB MetLife a strong and trusted insurance provider. It was in 2011 that MetLife India launched bancassurance partnership with Punjab National Bank (PNB), and in 2013, Punjab National Bank (PNB) acquired 30% stake in MetLife India Insurance Co Ltd, making it PNB MetLife India Insurance Company Limited.
PNB MetLife is present in 117 locations across the country with access to over 206 million customers in ~15,000 locations through its strong bank partnerships. PNB MetLife partners with the customers for their entire ‘Circle of Life’ covering their 4 different stages of life – Child Education, Family Protection, Long Term Savings and Retirement solutions through our comprehensive product portfolio.
PNB MetLife has settled 97.33%* of claims received for individual business and 99.53%* for the group business for FY 2021-22.
PNB MetLife Believes That All Rightful Claims Should Be Settled Promptly And Efficiently While Ensuring A Satisfying Experience To Our Customers, And Demonstrates This By:
Assessing claims in a fair and objective manner
Extending support to the claimant at every stage of the process
Keeping the customer experience in mind while assessing all legitimate claims
We have also introduced Claims Assure, a 3 hour Claims Decisioning* process where Claim is processed within 3 hours of the receipt of complete documents, with the payment being processed the next working day, subject to applicable terms and conditions.
PNB MetLife enables 24*7 digital servicing through khUshi, a customer service app, powered with AI, for ease and convenience of its customers .
In case of a Grievance, customers can get in touch with PNB MetLife through email : firstname.lastname@example.org or Toll Free number 1800-425-6969 ( Within India only) or 91-80-26502244 (10am to 7pm Mon to Sat), with IVR available 24*7
Visit PNB MetLife Website : www.pnbmetlife.com PNB MetLife Branch Locator : https://www.pnbmetlife.com/customer-service/contact-us.html
Click here for PMLI commission structure disclosure
2. Life Insurance Corporation Of India
LIC of India has been established as a Corporation in 1956 by an act of Parliament and allowed sovereign guarantee to its policyholders under Section 37 of LIC of India Act, 1956. As on date, LIC maintains the largest Market Share among all Life Insurers by attaining 75.90% on policies and 68.74% on First Premium Income as on 31.3.2020.
In Bancassurance business, LIC is also one of the leading players tied up with 12 PSU Banks, 5 Pvt Sector Banks, 18 Regional Rural Banks, 36 Co-operative Banks & 1 Foreign Bank. Banks have been enabled to offer online/offline new Life Insurance policies to its customers across the country and providing facilities of paying seamless renewal premiums through direct debit or NACH (National Automated Clearing House). LIC is offering a bouquette of most innovative products comprising Endowment Assurance plan, Money Back, Whole life plan, Term Insurance plans, Aadhar based plans, Pension plans, Health plans & ULIPs catering to the needs of people for insurance as well as wealth creation.
Click here for LIC commission structure disclosure
Insurance is the subject matter of the solicitation.
For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale. Participation by customers is on voluntary basis.
Contract will be between Insured & Insurer and not between Insured & the Bank. Punjab National Bank is a licensed Corporate Agent under the license number CA0256.