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PNB VERIFY - A NEW INITIATIVE

A new functionality PNB Verify – device binding solution is launched for performing transaction through Internet Banking & Debit Card. It is alternate solution to OTP, using this facility transaction performed through Internet Banking & Debit Card will authenticated through IN-APP notification using PNB VERIFY application. It can only be registered only on one device.

PNB Verify will be available at PlayStore & AppStore. User will enroll for PNB Verify by logging into Internet Banking and download the application for authenticating the application.

Process Flow for Activating PNB Verify in Internet Banking:

I. Enrolment - Self registration flow

  • On successful login (Post-Login) into Internet Banking, User can opt for self-enrolment for PNB Verify. Personal Setting -> Enroll for PNB Verify
  • User selects the option for enrolment for PNB Verify solution and confirms the request.
  • On enrolment of PNB VERIFY, a SMS will be delivered on Users registered mobile number with a link to install PNB Verify app on user’s device.
  • The user installs the app on the device and logs in PNB VERIFY application using the IB Customer id and follows the onetime activation process to activate PNB Verifyapp.

II. ACTIVATION FLOW - ONE TIME ACTIVATION OF PNB VERIFY APP

  • Download and Install PNB Verify App.
  • Enter Cust ID.
  • A Verification code will be delivered on mobile number, authenticate using the verification code received on registered mobile number.
  • Set PNB Verify password (alphanumeric in nature) or enroll for pattern to login into the application or enroll for biometric for login into application.

III. Transactions Within Internet Banking

  • User Logs in to Internet Banking.
  • User initiates the transaction.
  • Enter transaction password and proceed further by clicking on “Continue”.
  • Now in place of OTP, a message will be displayed on the screen to verify the transaction using PNB Verify Mobile App within 3 minutes.
  • User needs to Login to PNB VERIFY Mobile App to view the Notification and “Approve” or “Decline” the transaction.
  • On approve or decline action, the transaction will get successful or failed respectively within 3 minutes, after expiration of this duration, the transaction needs to be initiated again.

IV. Online transaction through Debit Card

  • At the time of initiating online transaction, customer will enter the card details i.d Card No., Expiry date & CVV No.
  • The merchant will redirect the customer to bank’s page for second factor authentication.
  • At bank’s page, customer will get the option ‘Push Notification’.
  • On selecting this option & clicking on Submit button, customer will get notification on his smartphone.
  • On clicking the notification, PNB Verify App will open & ask the customer to Accept/Reject the transaction.
  • On clicking Accept button, the transaction will be accepted and funds debited from customer’s linked account.

- User can Enroll & Un-Enroll as per his/her choice by login into PNB Internet Banking.

- This feature is available only for customers having smart phones.

- On un-enrolling from PNB Verify, the mode of authentication will be switched to OTP mode automatically.

Click Here for FAQs of PNB Verify

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