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In recent time, some incidents of disputed internet banking, e-commerce/POS/ATM withdrawal transactions in customer`s accounts have been came to our notice, wherein customer denied have done the transactions. Customers might have compromised their account credentials via phishing, vishing or other social engineering methods. It is necessary to make aware the staff members as well as customer regarding recent fraud techniques.
The types of suspected activities are as follows:
In order to protect against any fraudulent use of ATM/Debit card and internet banking, the following precautions should be taken by the customers:
Note: To protect customers from loss, all are advised to request the customers to register their mobile for SMS alerts service facility of the bank.
Earn reward points on transactions made at POS and e-commerce outlets
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