Welcome to the Punjab National Bank, Customer Contact Centre
We value your relationship and your satisfaction is important to us
- Dial 1800 180 2222 or 1800 103 2222 (Toll Free) or 0120 2490000 (Tolled number) to connect our Contact Centres
- Working 24x7x 365 days.
- Handling multi-lingual calls viz. Tamil / Telugu / Kannada / Malyalam / Punjabi.
- Account balance services through missed call on customer`s registered mobile number.
Self-Services on IVRS (Interactive Voice response System)s
- Balance Enquiry
- Hot listing of Debit/ATM Cards.
- Mini Statement (Last 5 Transactions)
- ATM PIN Change
- Stop Payment of Cheques.
- Registration of Mobile Number for Debit Card Royalty Program
Services through Customer Service Associates
- Balance Enquiry & Account Related information.
- Lodging of complaints for non-disbursement of cash through ATM, POSP, IMPS & Bill payment failure
- Hot listing/Blocking of ATM card or other Card Related Services.
- Resetting of 3D secure password.
- Services related to Internet Banking or Mobile Banking/Request for issuance of IBS password.
- Query on Loan Products or Deposit Schemes.
- Lodging of complaints/requests.
- Banking product information.