Contact Centre

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Welcome to the Punjab National Bank, Customer Contact Centre

We value your relationship and your satisfaction is important to us

Customer Care

Toll Free No : 1800 180 2222

Contact Center

Toll Free : 1800 103 2222

Customer Care

Toll Free No : 1800 180 2222

Customer Care

Toll Led. No : +91 120-249-0000
For Global Users


  • Dial 1800 180 2222 or 1800 103 2222 (Toll Free) or 0120 2490000 (Tolled number) to connect our Contact Centres
  • Working 24x7x 365 days.
  • Handling multi-lingual calls viz. Tamil / Telugu / Kannada / Malyalam / Punjabi.
  • Account balance services through missed call on customer`s registered mobile number.

Self-Services on IVRS (Interactive Voice response System)s

  • Balance Enquiry
  • Hot listing of Debit/ATM Cards.
  • Mini Statement (Last 5 Transactions)
  • ATM PIN Change
  • Stop Payment of Cheques.
  • Registration of Mobile Number for Debit Card Royalty Program

Services through Customer Service Associates

  • Balance Enquiry & Account Related information.
  • Lodging of complaints for non-disbursement of cash through ATM, POSP, IMPS & Bill payment failure
  • Hot listing/Blocking of ATM card or other Card Related Services.
  • Resetting of 3D secure password.
  • Services related to Internet Banking or Mobile Banking/Request for issuance of IBS password.
  • Query on Loan Products or Deposit Schemes.
  • Lodging of complaints/requests.
  • Banking product information.
  • Rewarded


    Earn reward points on transactions made at POS and e-commerce outlets

  • Book your locker

    Book your locker

    Deposit lockers are available to keep your valuables in a stringent and safe environment

  • Financial Advice?

    Financial Advice?

    Connect to our financial advisors to seek assistance and meet set financial goals.

  • ATM & Branch Network

    ATM & Branch Network

    Find PNB Branches and ATMs in proximity to your location.

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